Deerfield Beach, Fla. – Broward Health North is proud to announce it has received the Beacon of Excellence Award for clinical quality, as well as the 2014 Guardian of Excellence Award for clinical quality and employee engagement from Press Ganey Associates, Inc.
“We are honored by these three awards as they represent the high quality care we provide our patients, as well as our consistent efforts to engage employees.” said Pauline Grant, CEO of BHN.” Our dedicated team is committed to keeping patients safe and giving them a 5 star experience.”
The Beacon of Excellence Award is given annually to 45 organizations, representing the three top-performing organizations by category.
The Guardian of Excellence Award indicates that Broward Health North consistently achieved the 95th performance percentile in employee engagement and clinical quality. The award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5 percent of all Press Ganey clients for each reporting period during the course of one year.
“We are very proud of the consistency of the quality we provide both for our patients and our staff,” said Denise Mansfield, RN, MBA, BSN, ONC, CMSRN, BHN regional manager of quality, epidemiology and patient safety. “To see the year over year high performance in quality really showcases our dedication to doing the right thing for our patients and the healthcare workers who care for them.”
Press Ganey is the nation’s leading health care performance improvement company and partners with more than 11,000 health care facilities, including more than half of all U.S. hospitals, to reduce suffering and improve the patient experience.
“We are proud to partner with Broward Health North,” said Patrick T. Ryan, CEO of Press Ganey. “The award is a testament to the organization’s commitment to deliver more patient-centered care. By achieving and sustaining this level of excellence, Broward Health North is benefiting patients and helping advance the quality of health care.”
Broward Health, providing service for more than 75 years, is a nationally recognized system in South Florida that offers world-class healthcare to all. Broward Health includes Broward Health Medical Center, Broward Health North, Broward Health Imperial Point, Broward Health Coral Springs, Chris Evert Children’s Hospital, Broward Health Weston, Broward Health Community Health Services, Broward Health Physician Group, Broward Health International, Broward Health Urgent Care and Broward Health Foundation. For more information, visit BrowardHealth.org.
Press Ganey Associates, Inc.
Recognized as a leader in performance improvement for nearly 30 years, Press Ganey partners with more than 11,000 health care organizations worldwide to create and sustain high-performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home care agencies and other providers – including more than 50% of all U.S. hospitals. For more information, visit pressganey.com.
Photo: The Epidemiology and Quality team, including Indu Gopal, MD, Medical Director of Epidemiology; Hamed Komaiha, MD, Medical Director of Quality; Pauline Grant, BHN CEO; and Denise Mansfield, Regional Manager of Quality, Epidemiology and Patient Safety.